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As a regulatory College, our primary concern is that Registrants provide you with competently fabricated dental appliances in a professional and ethical manner.
If you are concerned about any aspect of the service provided to you by your Dental Technician, talk first to your Dental Technician, the owner or manager of the laboratory that provided you with the service, or to your Dentist or Denturist. Many concerns are the result of poor communication or misunderstanding and can often be resolved by discussion.
If you remain unsatisfied, or irrespective of the outcome if you feel that the matter is so significant that it should be reviewed by the regulatory body, please submit your complaint in writing to the College. Your letter should include:
The Registrar will then confirm receiving your complaint and deliver it to the Inquiry Committee.
For further information, please refer to the College's Inquiry Process brochure or email the Registrar at .